Discover how asking the right questions and truly listening to your clients can skyrocket your small business success in our engaging conversation with Frank Pellegruto, owner of Decks and More in Atlanta. Plus, we'll delve into the leadership lessons he's learned throughout his journey and how he applies the Ritz Carlton model to his business. Did you know our amazing voices can go beyond just the microphone? Yes, we have video! Subscribe to our YouTube channel here!
• LinkedIn | @decksandmore
• Website | https://decksandmore.biz/
(06:48) – Military Service and Post-Service Life
(18:29) – From Telecom to Construction Entrepreneur
(24:46) – Building a Successful Deck Business
(33:22) – Scaling a Business With One Employee
(45:00) – Leadership, Giving Back, and Can-Do Attitudes
(51:35) – Leadership Lessons From Private Pellegrino
(01:00:22) – Books, Service, and DIY
(01:07:58) – Leaking Shower and Mindset Shift
Previous guests on The Small Business Safari include Amy Lyle, Ben Alexander, Joseph Sission, Jonathan Ellis, Brad Dell, Chris Hanks, C.T. Emerson, Chad Brown, Tracy Moore, Wayne Sherger, David Raymond, Paul Redman, Gabby Meteor, Ryan Dement, Barbara Heil Sonneck, Bryan John, Tom Defore, Rusty Clifton, Duane Johns, Beth Miller, Jason Sleeman, Andy Suggs, Chris Michel, Jon Ostenson, Tommy Breedlove, Rocky Lalvani, Amanda Griffey, Spencer Powell, Joe Perrone, David Lupberger, Duane C. Barney, Dave Moerman, Jim Ryerson, Al Mishkoff, Scott Specker, Mike Claudio and more!
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From the Zoo to Wild is a book for entrepreneurs passionate about home services, looking to move away from corporate jobs. Chris Lalomia, a former executive, shares his path, discoveries, and tools to succeed as a small business owner in home improvement retail. The book provides the mindset, habits, leadership style, and customer-oriented processes necessary to succeed as a small business owner in home services.