The Small Business Safari

7: Mini Safari: The Watchdog of Your Customer Experience

Everyone is excited when you have the new baby…

Your new business of course! Everything is exciting the first year but, you need to analyze what happened. What worked? What didn’t work? It is your job to make those course corrections at the end of that first year. At the end of the day, more businesses fail than succeed. So make sure you have those processes down and you’re looking back on your business plan so you can be that one out of ten! Listen to the previous episode to hear from both of the guy’s gold nuggets!

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