The Small Business Safari

109: Home Remodel Struggles and Million-Dollar Nightmares with Andy Apter

Ready for a heartwarming chat with a man who’s as passionate about revving Dodge Vipers as he is about successful business transitions and remodeling industry? Our guest for the episode, Andy Apter, the president of the National Association of the Remodeling Industry (NARI), is just that! Moreover, we confront customer service issues that often plague small businesses, throwing in a real-life $4 million project nightmare involving a couple battling a health crisis. Did you know our amazing voices can go beyond just the microphone? Yes, we have video! Subscribe to our YouTube channel here!


Andy’s Links:

•  LinkedIn | @Andy Apter

•  Website | 



(00:00) – A Small Business Owner’s Journey

(02:38) – Andy Apter Intro

(13:14) – Transitions and Growth in Business

(22:23) – Finding Mentors and Scaling Down Business

(30:20) – Dodge Viper Collection

(40:15) – Customer Service Issues and Contractor Nightmare

(44:47) – Stories, Job Satisfaction and Motivation


Previous guests on The Small Business Safari include Amy Lyle, Ben Alexander, Joseph Sission, Jonathan Ellis, Brad Dell, Chris Hanks, C.T. Emerson, Chad Brown, Tracy Moore, Wayne Sherger, David Raymond, Paul Redman, Gabby Meteor, Ryan Dement, Barbara Heil Sonneck, Bryan John, Tom Defore, Rusty Clifton, Duane Johns, Beth Miller, Jason Sleeman, Andy Suggs, Chris Michel, Jon Ostenson, Tommy Breedlove, Rocky Lalvani, Amanda Griffey, Spencer Powell, Joe Perrone, David Lupberger, Duane C. Barney, Dave Moerman, Jim Ryerson, Al Mishkoff, Scott Specker, Mike Claudio and more!


If you loved this episode try these!

Finding a Profitable Niche | Todd Howard

How to Successfully Exit Multiple Businesses | Dominic Rubino

More Balls than Brains can lead to Success with Rocco Sinisgalli


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