The Small Business Safari

10: Mini Safari: What is Your Customer Experience Pet Peeve?

Do you have poor customer service?

When you start to think about your customer experience one of the first things you need to make sure has to happen is having that frontman. Whether it’s the person greeting you in the store or over the phone the first touchpoint is the most important! People come back for customer service rather than just the product you’re selling. Listen in on the full episode so you can get the best customer service in your small business!

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